Shipping policy
WE SHIP TO
United States (excludes Alaska, American Samoa, Micronesia, Guam, and Hawaii), Canada, United Kingdom, Germany, Italy, France, Spain, and Austria.
SHIPPING OPTIONS
We offer standard shipping for Canada and the U.S., and express shipping for all regions mentioned above.
SHIPPING COSTS
Shipping will be automatically calculated by carriers upon checkout based on your locations.
DISPATCH TIME
It takes 1-3 business days for us to ship out ready-to-ship items.
If it's a pre-order, we will ship on the date specified on the product page.
STANDARD SHIPPING TIME
5-7 business days via Canada post.
Special conditions such as Covid, snowstorms, or other unforeseen circumstances may delay the delivery.
EXPRESS SHIPPING TIME
1-5 business days via DHL.
Special conditions such as Covid, snowstorms, or other unforeseen circumstances may delay the delivery.
DUTIES & TAXES
Customers are responsible for paying duties and taxes according to their countries' regulations.
UNRECEIVED ORDERS
Oh no! Please contact us at A440[at]opus.haus if you haven't received your order 3 days after the estimated delivery date.